For Every Job Request

➜ Every job awarded will be confirmed via operations email or customer portal.

➜ Potential problems will be immediately recognized and brought to customers attention.

➜ Any specific detailed requirements will be highlighted and communicated to our driver.

➜ Customers will be notified when the driver arrives at the pickup location.

➜ Customer will be advised when shipment is on board.

➜ Before the driver departs, the customer will receive confirmation of correct pieces and weight.

➜ Driver will always confirm critical part numbers or purchase order numbers as required by customer.

➜ If there are any delays, consignee due to any reason, customers will be advised immediately.

➜ Specific update requirements by customer will not be ignored.

➜ Customers will be alerted as soon as the driver arrives on sight at the delivery point.

➜ If required, the driver will deliver to the exact department or to specific consignee.

➜ Driver will provide a signed and printed name of the consignee. The consignee’s title and/or department should also be provided.

➜ If a specific person or department is not available to sign, the driver will get permission from the customer before he leaves the shipment.

➜ If requested, customers can request a hard-copy of signed delivery as soon as the delivery is complete.